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Booking Terms and Conditions:

  • By purchasing a reading, you agree that you are in good mental health and understand the fee is non-refundable once the consultation has taken place.
  • If a connection is unable to be made within 10 minutes, the consultation will end and refund issued.  If you take your reading and stay beyond the first 15 minutes this will be taken as an indication that  you are satisfied with your consultation and the fee will be payable and non refundable.
  • All apointments must be confirmed 24 hours in advance, this can be done by phone, text message or email.
    • It is the responsibility of the client to ensure that they have supplied the correct contact details and that their appointment is confirmed.
    • Appointments not confirmed will be canccelled without notification and reallocated.  Pre-paid appointments will not be refunded in this case.
    • Missed appointments are non-refundable.
  • Online and Telephone appointments
    • must be paid for in full within 24 hours of booking the reading otherwise your appointment will be cancelled without notice and the time reallocated.
    • A valid email and telephone number MUST be provided on booking, otherwise your appointment will be cancelled without notice.
    • The customer must ensure that they have access to the internet and the Zoom Cloud Meetings App (the app is available frr from your App Store), Sandie will be unable to provide technical support.  If the reading is delayed because your hardware/software is not set up correctly then your reading time will be reduced and no reduction in fee will be given in this instance.
    • Telephone costs will be paid for by the customer, Sandie will not place calls.
    • Zoom readings can also be recorded and will be uploaded to Sandies iCloud for you to download and keep.  The link will be emailed to you and the reading will be left up for one week and then deleted.  No technical support can be provided on accessing iCloud or downloading files.
  • In person readings will be recorded.  Readings will be recorded onto CD and given to you to take home with you.
    • The medium takes no responsibility for the quality of the sitting recording.  There are rare instances when sittings do not record despite the machinery working normally, or the machinery may fail.
    • All readings are for the personal use of the customer. Readings may not be reproduced, published or broadcast, on social media or otherwise, without the express written permission of Sandie.
  • Bookings secured by deposit may be cancelled up to 48 hours before the reading for a full refund of deposit.  In the case of missed appointments, no shows or late cancellations deposits will not be refunded.
  • Punctuality is essential for readings.  If you are late for an appointment the reading will go ahead but the time may need to be reduced due to time constraints.  There will be no reduction in charge in this instance.
  • Readings/Messages are intended for entertainment purposes only.
  • All readings are experimental and as such no specific results can be guaranteed.  The purpose of the reading is to provide evidence that death is not the end to life, but only a change, and that everyone will survive this event.  The medium cannot promise to speak to a specific person, they will not predict the future and they will not tell you how to live your life; the purpose is to provide evidence of survival.  Any advice given by the spirit world should be carefully considered and not just acted upon.
  • Any monies given are for time spent only, and do not guarantee a specific outcome.
  • Sandie provides readings for guidance and support only.  She takes her work seriously and does not take any responsibility for what you choose to do with the information given, including any actions you might take.  The actions you take and the choices you make are solely your responsibility.  All readings and questions answered are not a substitute for professional services.  At no time should Sandie’s advice be regarded as legal, medical, psychological, financial or business fact and are subject to your own judgement and interpretation.  For any matters as such you should seek a relevant qualified expert.


Terms & Conditions of

Trance/Spiritual Healing:

  1. This healing is NOT intended at any stage to replace professional treatment, Sandie has not had any medical training in the physical world and therefore will not be able to prescribe or diagnose anything.  If you are currently under the advice or care of a doctor you should continue with this treatment.  This healing is only intended to compliment this primary care, and also to give you the strength to continue with traditional treatments.
  2. Sandie may, at her discretion, bring along a chaperone when providing healing or record the healing session.  This of course is for your protection as well as hers.  If you are nervous about receiving healing, or feel that you would like to bring someone along with you of course you are welcome to do so.  This however will be limited to one person only.
  3. At this time healing will only be provided in person and no requests for distant healing will be entertained, responded to or acted upon.
  4. Those taking part in holistic healing sessions acknowledge that this work is primarily faith-based and are willing to participate and learn for their own personal growth and spiritual healing.
  5. Any monies given are for time spent only, and do not guarantee a specific outcome.
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